Butler Memorial Hospital in Butler, Pennsylvania is home to the Regional Alliance Chronic Disease Coordination and Management (RACDCM) Program. The program supports patients age 45 and older who have at least two chronic diseases by providing chronic disease management resources. At the beginning of the pandemic, the RACDCM Program switched to a telehealth model. This transition was eased by previous telehealth experience. In order to reach patients in rural areas without internet access, they are adding dial-in options so patients may join sessions by phone. The RACDCM Program team has focused on supporting patients at home to avoid hospital visits for chronic condition care; the hospital reports overall lower hospital visits, including from those with chronic conditions. #covid-19 #rural
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