Whole Foods recently opened its first purposely online-only store in Brooklyn. This ‘dark store’ will not be open for shoppers, but instead will operate as a hub for packing online orders for delivery or pickup. Other retailers are converting existing stores into dark stores to keep up with increasing demand for online shopping and as a lifeline for stores that have been struggling. Although demand for online shopping options has been growing, the pandemic has accelerated this trend. Expanded online shopping and delivery gives consumers not only convenience but critical food access, especially for seniors, people with disabilities, and anyone who cannot shop in person during the pandemic. #covid-19 #foodsecurity
New ‘dark store’ retail model could support food access and businesses
You must be logged in to post a comment.